Frequently Asked Questions
Everything you need to know about ordering from Healing T-uch.
How do I place an order?+
Click the 'Buy on Amazon' button on any product page. You will be redirected to the exact product listing on Amazon.in, where you can complete your purchase securely through your Amazon account.
Do I need an Amazon account to buy?+
Yes, purchases are completed through Amazon.in. You will need an Amazon account to place an order. If you do not have one, you can create one during checkout.
How long does delivery take?+
Delivery times are determined by Amazon and depend on your location, the product, and your delivery preference. Most orders arrive within 2–5 business days.
Can I return a product?+
Returns are handled through Amazon's standard return policy. Please refer to the specific product listing on Amazon for the applicable return window, conditions, and process.
What if my product arrives damaged?+
If your order arrives damaged, please contact Amazon Customer Service directly through your account. They will arrange a replacement or refund.
Are your products authentic?+
Yes. Every product listed on our site is sold directly by Healing T-uch through our Amazon seller account. We guarantee the authenticity and quality of every item.
Do you offer bulk or wholesale pricing?+
Not currently. All purchases are made through Amazon.in at the listed prices.
Do you ship outside India?+
We currently sell exclusively on Amazon India. International shipping is not available through our store.
How can I contact you?+
You can reach us through our contact page. We aim to respond within 24–48 hours.